Bienvenido a
Elk Grove Volkswagen

I had excellent service! Antonio was very informative and had great customer service, really appreciate the patience he had in dealing with my situation.

The best people, the best service, the best treatment I have ever found at a car dealership.

Worked with Luis to purchase a new SUV. He was friendly, knowledgeable, and went out of his way to make me feel comfortable and to understand my budget and needs. I would go to Luis again in a heartbeat to purchase a car. ☺️

It’s my best experience! Everything is very fast and professional, at the highest level! My best recommendations!

Luis was exceptionally helpful and worked with me in my limited time slot to accomplish what was needed. He went above and beyond to provide me information BEFORE I arrived at the dealership so that once I was there we could complete the transaction seamlessly!

Appointment was easy to make. My service rep was ready for me. The job was completed timely. Communication was clear and professional.

Barry and the technicians provided great services. Kept me well informed.

We are longtime VW owners (55 years and more); third car purchased from EG VW, three different owners--and we have been pleased with the cars and the care we have received. Luis did a great job--close contact and sup[ort, open to questions and concerns, and most important, gave us solid information or careful not to claim what wasn't answerable. His associate gave us faulty information on two points, worked to "sell us"; Luis served our needs, listened, and solved. An idea: folks like us come to electric cars with worries and misconceptions; offer an evening or weekend session for possible customers to come in, air out their issues, hear about this new world of electric, zero carbon vehicles, offer a test drive. We initiated this kind of exploration out of our own energies, and found that the transition to electric cars was less jolting than we expected. With a group of curious learners in the dealership, a trusting and confident mood can be developed, and more folks would decide to take the plunge. Happy owners could be included.

Diego my sales rep (Elk Grove, CA) was AMAZING. The process was easy & fast. I wish everyone could have a sales rep like Diego. I don't plan on buying another vehicle anytime soon but please believe I will refer all my friends and family who are in the market for a new vehicle to Elk Grove VW.

I had a wonderful experience buying a 2024 Atlas at Elk Grove VW. They have a great no pressure sales staff and were thorough in answering all my questions. The buying process was very quick without the usual pressure from the finance person to buy a ton of extras you don’t need or want. Will definitely buy my next vehicle here

I especially like the undercarriage video. I also found my service rep very knowledgeable. He explained everything I needed, and why. The work was done correctly and on time at a fair price.

Personable and efficient. Video is a good idea.

Excellent Customer Service! Exceeded my expectations! Thank you Antonio!

Luis was extremely helpful during my ID4 purchase. It is what it is for what I got with my trade in with my former Fisker Ocean. That situation was completely out of my control. Really weird now that I have a car with all the advertised features working and having a second key fob 😂

The overall service was great. Minh who has helped me each time I've been there has always gone above and beyond in explaining the issues with my car, but also was transparent and communicative regarding any additional issues regarding my car.

Great, prompt service. Highly recommend.

They were efficient and kept me updated! Explained everything that was happening in detail and answered my questions when I had them.

Great service and the video was amazing

Excellent service department and staff. My only "knock" is that the dealership/service department does not provide a shuttle service.

Miguel Rodriguez took us in quickly and professionally. Answers all our questions and concerns. Made our 10k maintenance process a great experience

Kattelyn was very helpful, courteous, and professional. She answered all my questions and kept me in the loop as my car was being serviced. She is a great asset to have working for the Volkswagen service department. Thank you Kattelyn. It is so refreshing, in this day and age, to get a member of customer service that actually cares for their customers.

great experience! Caitlin and Journey are the best, so helpful and friendly. i really appreciated the service and care they provided!

As somebody who is working a crazy schedule, I've had to make a few appointments and then be an annoying no-show. However, when I finally got around to being faithful to my appointment request (sorry again!), the team here was nothing short of amazing. They worked with my elderly parents on my behalf and coordinated everything perfectly. The line of communication was held the entire way through the process, and I am very appreciative of their service. Thank you!!! - Paul H.

I've been coming here for 3 years, for car service. Service staff is great, the waiting area is clean with Wifi, and desks for privacy, if you are working while waiting.

Great service